Made-to-order photo booth FAQs

Most Tribooth enclosure listings supply the assembled wooden shell, without internal electrical equipment. An iPad, camera, lens, lighting, printer, print server, router and software subscription are included only when explicitly listed for your selected package or written quotation. Product photographs may show optional equipment. Check the included-items list before ordering.

Choose around your camera and printing workflow. Pro Compact accommodates a tablet and a suitable DSLR or mirrorless camera. Pro Compact+ accommodates a compatible printer within the booth and includes the larger Tripod+ design. Pro Compact Combo supplies booth and printer-station shells. Lite and Pro Lite suit tablet-based setups; Pro Flash and Pro Ring Flash suit specified external-camera and lighting arrangements. Electronics remain package-specific. Compare the exact configurations in our shop.

The Full Solution includes only the hardware specified on its product page; a photo printer and consumables are additional unless explicitly added. A router is included where that particular package lists one. You create and manage your own Apple and Booth.Events accounts, install the app and configure your events. We do not power on or log into your iPad, pre-install apps or test the complete system before dispatch. Allow time to set up and test your equipment before your first event.

Tribooth wooden enclosures are made from 12 mm birch plywood and built to order in Mid Wales. The current supplied finish is stained white. Wood grain and natural variation remain part of the appearance. We can consider device-fit and faceplate requirements by enquiry, subject to feasibility and a written quotation.

Typical booth assembly takes around 5–10 minutes using thumb screws and wing nuts. An Allen key is required when adjusting leg height. This assembly estimate does not include installing devices, configuring software, connecting a printer or testing the complete event setup. Allow additional time for those steps.

Physical fit depends on the exact iPad model and generation, the faceplate and the camera position—not just the screen size. Select the matching option on the product listing. Before ordering an unlisted model or replacing an existing iPad, send us its Apple model number (A followed by four digits), your booth model and a photo of the current faceplate. We can advise on fit; software compatibility needs a separate check.

Use Apple’s iPad identification guide to find the exact model, then check Booth.Events’ current hardware requirements. Similar names such as iPad, iPad Air and iPad Pro do not mean interchangeable dimensions or performance. Booth.Events currently recommends an M-series iPad with USB-C and at least 4 GB RAM, and advises against the 9th-generation iPad. An enclosure that physically fits a tablet does not guarantee that the app will run well on it.

Either workflow may be possible with the appropriate booth and faceplate. With an external camera, the iPad remains the touchscreen controller; the camera supplies the images. Check camera-body and lens clearance as well as app support. Several Pro listings specify lenses up to 58 mm, so confirm the exact lens and its physical dimensions with us before ordering. A lens filter-thread size alone does not confirm enclosure clearance.

Booth.Events supports selected Canon, Nikon, Sony and GoPro models; support is model-specific. Canon EOS R100 is included in its current recommendations. Check the official USB-camera guide and try the app with your exact camera before committing to a setup. Connect a supported camera using a USB data cable, not HDMI. A camera fitting the booth does not by itself establish software compatibility.

A compatible USB-C hub with Power Delivery can provide camera data, charging and, where needed, Ethernet connections together. Use a suitable charger and data-capable cables; a charging-only cable will not connect a camera. Apple explains the iPad’s USB-C capabilities, while Booth.Events provides tested hardware recommendations. Hub compatibility and available charging power both matter, so follow the guidance for your exact devices.

Booth.Events is our suggested starting point for an iPad workflow. Download and try it with your equipment before an event. Other apps may suit your requirements, but their supported tablets, cameras, printers and features differ. An enclosure purchase does not include a paid app licence. Check the software provider’s current requirements and plan details directly.

Any Booth.Events trial is subject to the provider’s current offer and eligibility. You download the app, create the account in your own name and choose any paid plan directly with Booth.Events. An ongoing subscription, managed account, custom overlays, event configuration and remote event operation are not included unless expressly agreed in writing. Check current pricing and trial terms on the official Booth.Events website.

Yes, using a supported printing workflow. An iPad does not print directly to a DNP DS620 through an ordinary USB cable or USB-C hub. The printer connects to a compatible print server or computer, and the iPad communicates with that system over the local network. Booth.Events documents DNP WCM Plus, AirCastPro, Windows Print.Events and macOS printer-sharing options. Check the printer, server, app and paper-format combination together.

DNP WCM Plus is a wireless print module for supported DNP printers, including the DS620. The printer connects to the module by USB; compatible devices send prints over the network. Do not assume it supports a Citizen CX-02 or Mitsubishi printer: those models are not in DNP’s published WCM Plus supported-printer list. A printer fitting a Tribooth shell is a separate matter from printing compatibility. For other brands, confirm a supported server or computer workflow before buying.

A local network connects the iPad and print server; an internet connection provides access to online services. They are different things. A supported wireless print module may create its own network, while other setups use a router or Ethernet. A router alone does not make a USB printer AirPrint-compatible. Router inclusion is package-specific. Confirm your chosen network and internet arrangement before relying on venue Wi-Fi or a phone hotspot.

Booth.Events supports offline capture workflows once the event and its assets have been prepared on the device. Online galleries, delivery of queued sharing and cloud-dependent features require connectivity. Local printing can work without internet when the iPad and supported print server are correctly connected. Prepare the event online, then test capture, printing and later synchronisation using your intended offline setup. Do not assume every feature works offline.

With compatible software and equipment, you can create layouts, branded templates and digital sharing workflows. Available formats depend on the printer, loaded media, server settings and template. Confirm 2 × 6-inch strip cutting specifically if that is essential. Booth.Events’ features and gallery availability depend on the chosen plan and settings. Template design, logos, overlays and event setup are your responsibility unless separately agreed.

A DNP dye-sublimation printer uses matched paper and ribbon media rather than inkjet cartridges. Buy the correct pack for the printer and print format. To estimate media cost per print, divide the current pack price by its stated print yield, then allow for test prints, waste and extra copies. Also budget for software, transport, staffing, insurance, marketing and any mobile data. Prices and yields should be checked on the current product listing.

Only items explicitly listed for your chosen package or written quotation are included. Lighting and mounting accessories are available separately where listed. A protective carrying case is not supplied as standard. Do not assume a booth or printing setup runs from a battery: confirm the power requirements of the iPad, camera, lights, router and printer separately. Any optional battery arrangement needs to suit the complete intended load.

Treat the booth and its electrical equipment as equipment that must stay dry. Use a stable, level surface and suitable shelter, and protect it from rain, moisture, wind and excessive heat. A covered location alone does not make an unsuitable electrical setup safe. Check each device manufacturer’s operating conditions and the event location before use.

Typical manufacturing lead time is 25–30 working days, with delivery time additional, unless your written order confirmation states otherwise. A working day excludes weekends and bank holidays. Before ordering for a fixed event, send your required date, delivery postcode or country, booth model and equipment requirements. We will confirm what is achievable; an urgent enquiry does not reserve a production slot or guarantee delivery.

Order listed configurations through the online shop. Bespoke packages are agreed in writing and invoiced separately, with full payment required before delivery. Tribooth does not offer its own monthly finance plan. Use the delivery charge shown for your online order or written quotation; a delivery price quoted for one bespoke package is not a universal charge. Ask us to resolve any unclear inclusions or delivery options before paying.

International orders are available, subject to delivery arrangements for the destination and equipment. Confirm the delivery charge and suitable electrical configuration before ordering. Import duties and local charges may apply. Printers supplied as part of a package can be dispatched directly by the supplier and arrive separately from the booth. Allow time to receive every component and complete setup before an event.

Contact Tribooth by email or the contact form with your order number, a description and clear photos or video. We provide email guidance on supplied booth hardware. Check your written order details for the warranty applying to each item; third-party devices may have separate manufacturer or supplier cover. Return-to-base cover involves sending the relevant item to the agreed service location, rather than an on-site visit. Contact us before returning anything so the correct process and applicable carriage costs can be confirmed. Your statutory rights are unaffected.

For booth construction or fit, contact Tribooth with your order and device details. For Booth.Events account, app or event settings, use the official help centre. For DNP media, drivers or printer operation, use DNP’s current manuals and support. Include exact models, app and operating-system versions, error messages and what you have already tried. Never send passwords. Tribooth support does not include an on-call event technician or managed software service.

Assemble the booth, secure devices and route cables safely. Charge or power every component, prepare your event and check lighting, focus, framing and touch controls. Run complete guest sessions, including the intended print size, cutting and sharing method. Test your actual network and any offline workflow. Check paper and ribbon levels and keep suitable spare consumables. Setup and end-to-end testing are carried out by you after delivery.

For printing, check printer power, paper, ribbon and errors, then confirm the iPad can reach the supported print server on the local network. Use Booth.Events’ printing troubleshooter. For a camera, check USB data cabling, power, app permissions and the official settings guide. Where supported, test the camera with a direct connection before adding a hub. Send support the exact device models and error message if the issue continues.

Contact us promptly with your order number and requested change. The options depend on the order, production stage, whether the product is genuinely personalised, and your applicable rights. Made-to-order does not automatically mean every consumer cancellation right is excluded. Report faults or transit damage with photos so we can advise on the correct remedy and return process. Nothing in this FAQ limits your statutory rights.

Tribooth sells booths; we do not currently provide an event-hire service. You can use a suitable setup in your own hire business, but bookings, revenue and profit are not guaranteed. Assess the full equipment investment and your local demand. A useful planning calculation is total setup cost divided by contribution per booking, where contribution is the hire fee less the costs of delivering that booking. Include ongoing overheads in your wider business plan.

Tell us which booth interests you, whether you want digital photos or prints, your existing iPad model number, camera and lens, printer model, delivery postcode or country, and any required event date. A budget range also helps us suggest an appropriate configuration. For an existing booth, attach photos and your order reference. Send these details through Contact Us so we can give a focused reply by email.

Use these current resources when planning or troubleshooting your setup:

Compare Tribooth models and inclusions

Apple: identify your iPad

Apple: USB-C connections

Recommended photo booth hardware

Connect a USB camera

Photo booth printing options

Current software plans

DNP: WCM Plus compatibility

DNP: manuals and drivers

Contact Tribooth by email form